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Sales, Shipping and Returns (Retail)

Thank you for shopping with ALLWAZE

Items in stock will be despatched within 3 working days of receipt of your order, wherever possible, unless indicated otherwise.

All prices are quoted in New Zealand dollars except where specifically listed otherwise. Orders via PayPal are charged in New Zealand Dollars.

Deliveries within New Zealand
Deliveries within New Zealand are sent by door to door courier, or Post depending on the product ordered.

International orders (Beyond New Zealand) please visit our International site at www.allwaze.com.

Your order status
In the unlikely event of a unit being not in stock, we will let you know - and advise you when you can expect delivery, or refund you in full.

Returns and refunds
You can return any faulty or damaged goods within a week of receipt and we will replace them, subject to the following conditions. Goods must have been used for their intended purpose and not mistreated. If a replacement cannot be made, we will fully refund your payment. The cost of return freight for the goods is your responsibility.

Consumer Guarantees Act
ALLWAZE Designs complies with all obligations under the NZ Consumer Guarantees Act.

Cancelling your order
You can cancel your order prior to it being despatched by emailing us at Orders@allwaze.com quoting your order number and reason for cancellation.

Also see our Frequently Asked Questions page for other information

Questions or comments? Contact us We love to hear from you.